Service, Terms & Conditions
RECEPTION
The hotel reception is open every day, all year round (24-hour reception). Our goal is to offer great customer service for our valued guests.
CHECK-IN & CHECK-OUT
Check-in is from 15:00 (3 pm). Check-out time should be done before 11:00 am. To request a later check-out, please contact reception.
RESTAURANT
We have a salad bar on-site that is open from 11:30 am to 9 pm. It is a healthy and delicious option for lunch and dinner that features a variety of dishes, both hot and cold, as well as the choice of different soups. This is only available for groups.
CANCELLATION POLICY
Cancellation and prepayment terms vary according to room type. Cancellation of an individual must be received in writing within 24 hours to arrival. If cancelled with shorter notice, one night stay is required. The same goes for a no-show. Please contact the hotel for more information.
BREAKFAST
Continental breakfast is included in the price and is served on the third floor from 07:00 am – 10:00 am every day. Buffet, vegan, gluten-free. For those leaving earlier, you can request for an early breakfast from 03 am.
TOURS
We can assist you in choosing and booking your tour. Feel free to contact the reception staff or book your tour here.
PETS
Pets are not allowed at the hotel.
PAYMENT
Visa, Maestro, JSB, Euro/Mastercard, Discover Card Diners Club, and American Express. We offer Mobile Payment WeChat pay.
CHILDREN AND EXTRA BED
All children under 2 years of age stay free of charge in a cot. One child 3 – 5 years old stays free of charge when using existing beds. If an extra bed is required it will incur an extra charge. The fee depends on the price of the hotel at any given time. Please enquiry about the availability of extra beds before making a reservation. Children 6 years and above are charged as adults.
ROOM UPGRADE
Please know that a room upgrade always depends on availability. Please contact reception or booking@hotelcabin.is
ADDITIONAL SERVICE
We are always happy to arrange any kind of surprise for our guests for special occasions. Please contact us at booking@hotelcabin.is or ask our staff members in the reception upon your arrival.
LOST ITEMS
Hotel Cabin stores unspecified valuables for 3 months. Please contact the hotel reception for more information.
SAFETY
Security camera recording. Records are saved 6 weeks back in time. The purpose of security cameras in general security and property protection.
THEFT
All thieves are appealed to the police.
ENVIRONMENTAL
Hotel Cabin’s objective is to be a model for environmental issues, by minimizing the negative environmental impact of business. The hotel seeks to have a positive impact on the environment and society through its decisions and services. Sustainable development is the guiding principle in all of the hotel’s operations.
OUR SITE’S COOKIE POLICY
Cookies are files containing small text files which are saved on the user‘s device when they visit a website. A cookie cannot read data from the users hard disk or read cookie files created by other sites. The main reason is to identify the user each time they access the website, and also enables quality improvements and better user experiences on the site. Hotel Cabin uses cookies to personalize the user‘s browsing experience. To measure and analyze the users browsing the history, Hotel Cabin uses i.e. Google Analytics.
You can of course still change how cookies are stored on your computer and it is possible to block cookies through browser configuration tools.
NECESSARY COOKIES
Some cookies are required to provide core functionality. The website won‘t function properly without these cookies and they are enabled by default.
ANALYTICAL COOKIES
Analytical cookies allow us to recognize and to count the number of visitors to our website. They collect statistical, not personal information.
MARKETING COOKIES
Marketing cookies are used to track users across websites to allow publishers to display relevant advertisement.
CONTACT US
If you have any questions please send us a message here or through booking@hotelcabin.is / or by phone +354 511 – 6030.