IMPORTANT INFORMATION ABOUT COVID-19

At Hotel Cabin, we are closely observing the spread of COVID-19 around the world and we follow closely the developments concerning the COVID-19 outbreak. As always, our top priority is the well-being, health and safety of our guests and staff members.

We have set up plans and procedures so that our guests can feel safe when staying with us. Here below you can read about our routines and course of action regarding guest health and safety in connection to COVID-19:

• Increased focus on hand hygiene
• Increased cleaning protocols on surfaces in common areas
• Sanitizer liquid is available in common areas

We encourage our guests to read the guidelines of the Icelandic Directorate of Health should they have any questions regarding the safety of travelling to Iceland. Extensive information in English, including FAQ.

Cancellation/modification: Our team is here to help you. Please contact us at booking@hotelcabin.is 

RECEPTION

The hotel reception is open every day, all year round (24-hour reception). Our goal is to offer great customer service for our valued guests.

CHECK-IN & CHECK-OUT

Check-in is from 15:00 (3 pm). Check-out time should be done before 11:00 am. To request a later check-out, please contact reception.

RESTAURANT

We have a salad bar on-site that is open from 11:30 am to 9 pm. It is a healthy and delicious option for lunch and dinner that features a variety of dishes, both hot and cold, as well as the choice of different soups.

CANCELLATION POLICY

Cancellation and prepayment terms vary according to room type. Cancellation of an individual must be received in writing within 24 hours to arrival. If cancelled with shorter notice, one night stay is required. The same goes for a no-show. Please contact the hotel for more information.

BREAKFAST 

Continental breakfast is included in the price and is served on the third floor from 07:00 am – 10:00 am every day. Buffet, vegan, gluten-free. For those leaving earlier, you can request for an early breakfast from 03 am.

TOURS

We can assist you in choosing and booking your tour.  Feel free to contact us before you arrive through tourdesk@hotelcabin.is or let us help you in person when you arrive at Hotel Cabin.

PETS

Pets are not allowed at the hotel.

PAYMENT

Visa, Maestro, JSB, Euro/Mastercard, Discover Card Diners Club, and American Express. We offer Mobile Payment WeChat pay.

CHILDREN AND EXTRA BED 

All children under 2 years of age stay free of charge in a cot. One child under 12 years stays free of charge when using existing beds. All children under 12 years are charged extra beds per night for extra beds. Also, older children or adults are charged extra beds per night for extra beds. The fee depends on the price of the hotel at any given time. Please enquiry about the availability of extra beds before making a reservation.

ROOM UPGRADE

Please know that a room upgrade always depends on availability. Please contact reception or booking@hotelcabin.is

ADDITIONAL SERVICE

We are always happy to arrange any kind of surprise for our guests for special occasions. Please contact us at booking@hotelcabin.is or ask our staff members in the reception upon your arrival.

LOST ITEMS

Hotel Cabin stores unspecified valuables for 3 months. Please contact the hotel reception for more information.

SAFETY

Security camera recording. Records are saved 12 weeks back in time. The purpose of security cameras in general security and property protection.

THEFT

All thieves are appealed to the police.

ENVIRONMENTAL

Hotel Cabin’s objective is to be a model for environmental issues, by minimizing the negative environmental impact of business. The hotel seeks to have a positive impact on the environment and society through its decisions and services. Sustainable development is the guiding principle in all of the hotel’s operations.

OUR SITE’S COOKIE POLICY

Cookies are files containing small text files which are saved on the user‘s device when they visit a website. A cookie cannot read data from the users hard disk or read cookie files created by other sites. The main reason is to identify the user each time they access the website, and also enables quality improvements and better user experiences on the site. Hotel Cabin uses cookies to personalize the user‘s browsing experience. To measure and analyze the users browsing the history, Hotel Cabin uses i.e. Google Analytics.

You can of course still change how cookies are stored on your computer and it is possible to block cookies through browser configuration tools.

NECESSARY COOKIES

Some cookies are required to provide core functionality. The website won‘t function properly without these cookies and they are enabled by default.

ANALYTICAL COOKIES 

Analytical cookies allow us to recognize and to count the number of visitors to our website. They collect statistical, not personal information.

MARKETING COOKIES

Marketing cookies are used to track users across websites to allow publishers to display relevant advertisement.

CONTACT US

If you have any questions please send us a message here or through booking@hotelcabin.is / or by phone +354 511 – 6030.